50 Strathallan Rd, Macleod VIC, Australia
WorkCover Psychologist Melbourne & Australia-Wide
WorkCover Psychologist Melbourne & Online Across Australia
No Gap Fees for Approved WorkCover Sessions | In-Person Melbourne | Australia-Wide Telehealth | Farsi & Arabic Support
Are you experiencing anxiety, depression, workplace bullying, psychological trauma or emotional distress following a work-related injury?
At Flourish Horizon Psychology & Counselling, our psychologists provide evidence-based psychological treatment for individuals experiencing work-related mental health difficulties.
We offer WorkCover psychology appointments in Melbourne, with face-to-face consultations at our Macleod clinic and secure online psychology services across Australia.
Our multilingual team offers psychological support in English, Farsi (Persian) and Arabic, subject to clinician availability.
For eligible and approved workers compensation psychology sessions, we do not charge out-of-pocket consultation gap fees.
[Call (03) 7042 9478]
WorkCover Psychology Services in Melbourne
A psychological injury related to your workplace can affect many areas of your life, including your emotional wellbeing, relationships, sleep, concentration and ability to work.
Some people experience symptoms following a specific workplace incident, while others develop difficulties in the context of ongoing workplace challenges.
Our WorkCover psychology services focus on understanding your experiences, reducing psychological distress and supporting meaningful recovery.
At Flourish Horizon, we provide psychological assessment and treatment for a range of work-related difficulties, including:
Workplace Bullying and Harassment
Bullying, intimidation, harassment and difficult workplace relationships can contribute to anxiety, depression, reduced confidence and emotional distress.
Psychological treatment can help you process these experiences, develop coping strategies, establish healthy boundaries and rebuild confidence.
Work-Related Anxiety and Panic
Workplace experiences may contribute to persistent worry, fear of returning to work, panic symptoms or avoidance of situations associated with previous distress.
Our psychologists use evidence-based approaches to help clients understand and manage anxiety symptoms.
Workplace Trauma and PTSD
Distressing workplace incidents, exposure to threatening situations or other traumatic experiences may contribute to post-traumatic stress symptoms.
Treatment may address intrusive memories, hypervigilance, emotional distress, avoidance and difficulties feeling safe.
Work-Related Depression
Workplace psychological injuries may be associated with low mood, reduced motivation, hopelessness, withdrawal and changes in daily functioning.
Psychological treatment can support emotional wellbeing, coping and gradual re-engagement in meaningful activities.
Occupational Stress and Burnout
Prolonged workplace demands may be associated with emotional exhaustion, difficulties concentrating and reduced psychological wellbeing.
Our psychologists can assist with stress management, emotional regulation and sustainable coping strategies.
Occupational stress or burnout does not automatically qualify for workers compensation funding. Eligibility depends on the applicable scheme and circumstances.
Adjustment Difficulties Following Workplace Changes
Workplace conflict, injury, changes in responsibilities or uncertainty about employment may affect psychological wellbeing.
Treatment can help you manage emotional responses, develop coping strategies and adjust to changing circumstances.
Psychological Effects of Physical Workplace Injuries
Recovering from a physical workplace injury can also involve anxiety, depression, pain-related distress, loss of confidence and changes in independence.
Our psychologists provide psychological support to help individuals manage the emotional and functional impact of their injuries.
How Can a WorkCover Psychologist Help?
Psychological treatment following a work-related injury aims to reduce distress, improve functioning and support recovery.
At Flourish Horizon, treatment is individualised and guided by your clinical presentation, circumstances and therapeutic goals.
Depending on your needs, your psychologist may help you:
- Understand the psychological impact of workplace experiences
- Manage anxiety, depression and trauma-related symptoms
- Develop emotional regulation and distress tolerance skills
- Reduce avoidance and improve confidence
- Establish healthy interpersonal boundaries
- Manage psychological distress associated with chronic pain or injury
- Rebuild daily routines and meaningful activities
- Develop strategies for managing workplace-related triggers
- Prepare for a sustainable return to work, where appropriate
Your psychologist will work collaboratively with you to identify treatment priorities and review your progress.
Evidence-Based Psychological Treatment for Workplace Injuries
Our psychologists use established psychological therapies selected according to your individual needs.
Cognitive Behavioural Therapy (CBT)
CBT can help identify and address unhelpful thoughts and behavioural patterns associated with anxiety, depression, trauma-related difficulties and avoidance.
Acceptance and Commitment Therapy (ACT)
ACT focuses on developing psychological flexibility, managing difficult internal experiences and taking meaningful action in line with personal values.
Schema Therapy
Schema Therapy explores longstanding emotional patterns, beliefs and coping strategies that may influence how individuals respond to stress, interpersonal conflict and emotional difficulties.
Dialectical Behaviour Therapy (DBT)-Informed Treatment
DBT-informed approaches can support emotional regulation, distress tolerance, interpersonal effectiveness and coping during challenging circumstances.
Trauma-Informed Psychological Therapy
Trauma-informed treatment prioritises psychological safety, collaboration, stabilisation and evidence-based approaches appropriate to an individual's trauma-related symptoms.
Treatment is tailored to your circumstances rather than following a single approach for every client.
WorkCover Psychology With No Gap Fees
No Out-of-Pocket Consultation Gap Fees for Approved Sessions
At Flourish Horizon Psychology & Counselling, we aim to make psychological treatment financially accessible for people recovering from work-related injuries.
We do not charge consultation gap fees for eligible and approved WorkCover-funded psychology appointments.
Where the relevant workers compensation scheme has confirmed full funding for your appointment, there is no additional consultation gap to pay.
Before commencing treatment, our administration team can assist you with confirming the relevant funding arrangements.
Please note that non-attendance, late cancellations, reports or other services outside the applicable funding arrangements may be subject to separate fees. These will be explained where relevant.
[Check WorkCover Funding and Appointment Availability]
Farsi (Persian) and Arabic-Speaking WorkCover Psychologists
Psychological Support in Your Preferred Language
Experiencing workplace trauma, bullying, anxiety or depression can be especially challenging when you are communicating in a language other than your first language.
Being able to discuss difficult experiences in your preferred language may help you express your emotions, communicate your concerns and participate more comfortably in psychological treatment.
At Flourish Horizon, our multilingual team offers psychological services in English, Farsi (Persian) and Arabic.
We aim to provide culturally responsive care that considers each person's cultural background, migration experiences, family circumstances and individual needs.
Farsi-Speaking WorkCover Psychologist Melbourne
If you are looking for a Persian-speaking or Farsi-speaking psychologist in Melbourne, Flourish Horizon offers psychological support for eligible individuals experiencing work-related mental health difficulties.
Our Farsi-speaking psychologists can help clients explore concerns such as workplace bullying, anxiety, depression, psychological trauma and adjustment difficulties in Persian.
Appointments are available at our Macleod clinic and through telehealth across Australia, subject to funding and clinical suitability.
Arabic-Speaking WorkCover Psychology
We also offer access to Arabic-speaking psychological services for clients seeking support with work-related mental health difficulties.
Arabic-speaking appointments are subject to the availability and suitability of the relevant clinician, as well as applicable workers compensation funding arrangements.
Online WorkCover Psychologist – Australia-Wide Telehealth
Access Psychological Treatment Wherever You Live in Australia
Not everyone can easily attend psychological appointments in person.
You may live in a regional area, experience difficulties travelling following an injury, or prefer to access treatment from the comfort of your home.
Flourish Horizon provides secure online WorkCover psychology appointments across Australia, subject to clinical suitability and relevant workers compensation requirements.
We offer telehealth services for clients living in:
- Victoria: Melbourne, Geelong, Ballarat, Bendigo and regional Victoria
- New South Wales: Sydney, Newcastle, Wollongong and regional NSW
- Queensland: Brisbane, Gold Coast, Sunshine Coast and regional Queensland
- Western Australia: Perth and regional WA
- South Australia: Adelaide and regional SA
- Tasmania: Hobart, Launceston and regional Tasmania
- Australian Capital Territory: Canberra
- Northern Territory: Darwin, Alice Springs and regional NT
Can I Access Workers Compensation Psychology From Another State?
Yes, our clinic offers online psychological services to people living throughout Australia.
However, workers compensation is administered through different state, territory and Commonwealth schemes. Funding eligibility, approved providers, referrals and telehealth requirements vary between schemes.
Our administration team can review your referral and funding information to determine whether our services can be accessed through your relevant workers compensation arrangements.
[Enquire About Online WorkCover Psychology]
How to Access WorkCover Psychology Treatment
If you are seeking psychological support for a work-related injury, the process will depend on your workers compensation scheme and claim circumstances.
Step 1: Discuss Your Mental Health With Your GP
Speak with your GP about your symptoms, workplace experiences and their impact on your wellbeing.
Your GP can provide a medical assessment, discuss treatment options and arrange a referral for psychological services where appropriate.
Step 2: Provide Your WorkCover Claim Information
If you have an existing workers compensation claim, please provide your claim number and relevant insurer or case manager details.
If your claim is pending, let our team know so we can discuss the information required to check your treatment arrangements.
Step 3: Contact Flourish Horizon
Our administration team can assist you with understanding the information required before your first appointment.
We may request your medical referral, claim number, insurer details and any relevant treatment approval or funding confirmation.
Step 4: Attend Your Initial Psychology Appointment
Your first session focuses on understanding your symptoms, workplace experiences, current functioning and recovery goals.
Your psychologist will discuss an individualised treatment approach based on your clinical needs.
Step 5: Continue Treatment and Review Progress
Psychological treatment may involve regular appointments, development of practical coping strategies and periodic reviews of your progress.
Where clinically appropriate, and with your consent, your psychologist may collaborate with your GP and other relevant professionals involved in your recovery.
Can I See a WorkCover Psychologist While My Claim Is Pending?
In Victoria, eligible workers who lodge a claim for a work-related mental injury may be able to access psychological treatment through WorkSafe Victoria's provisional payments arrangements.
This allows eligible workers to receive reasonable mental health treatment while their claim is being assessed.
Provisional payments can support eligible treatment for up to 13 weeks, including in some circumstances where the claim is not accepted.
Eligibility depends on WorkSafe Victoria's criteria and the details of your claim.
Other states and territories have different workers compensation arrangements.
If your claim has not yet been accepted, please contact our team so we can discuss your circumstances and the funding information required before booking.
WorkCover Psychology and Return-to-Work Support
Returning to work after a psychological injury may involve concerns about confidence, safety, symptoms or the possibility of experiencing further distress.
At Flourish Horizon, we recognise that recovery and return-to-work planning need to consider each person's circumstances.
Psychological treatment may help with:
- Reducing anxiety associated with workplace situations
- Developing strategies for managing psychological triggers
- Improving emotional regulation and coping
- Rebuilding confidence and daily functioning
- Addressing avoidance and fear responses
- Supporting gradual re-engagement in work-related activities where appropriate
Where relevant, your psychologist may collaborate with your GP, occupational rehabilitation provider or workers compensation case manager, subject to your consent and applicable information-sharing requirements.
Our focus is on clinically appropriate psychological recovery and sustainable functioning.
Why Choose Flourish Horizon Psychology & Counselling?
Experienced Psychological Care
Flourish Horizon is led by Dr Mandana Shaban, Clinical Psychologist and Educational & Developmental Psychologist, with experience in psychological assessment, trauma-informed care and evidence-based psychological therapies.
Personalised Treatment
We understand that work-related psychological injuries affect people differently. Treatment is tailored to your symptoms, circumstances and recovery goals.
Evidence-Based Approaches
Our psychologists use established therapeutic approaches, including CBT, ACT, Schema Therapy and DBT-informed interventions, based on individual clinical needs.
Multilingual and Culturally Responsive Services
We offer access to English, Farsi (Persian) and Arabic-speaking psychological services, subject to clinician availability.
No Gap Fees for Approved WorkCover Sessions
We do not charge additional consultation gap fees for eligible and approved workers compensation-funded psychology appointments.
Melbourne Clinic and Australia-Wide Telehealth
Attend face-to-face sessions at our Macleod clinic or access online psychology appointments from elsewhere in Australia.
WorkCover Psychologist in Macleod, Melbourne
Flourish Horizon Psychology & Counselling is located at:
50 Strathallan Road, Macleod VIC 3085
Our clinic provides psychological services for people living in Melbourne's northern and north-eastern suburbs, including:
Macleod, Heidelberg, Rosanna, Watsonia, Bundoora, Greensborough, Ivanhoe, Viewbank, Montmorency, Preston and surrounding areas.
If you are unable to attend our clinic, secure telehealth appointments may be available from anywhere in Australia.
[Contact Our Melbourne Psychology Clinic]
Frequently Asked Questions About WorkCover Psychology
Does WorkCover pay for psychologist appointments?
Workers compensation schemes may fund clinically appropriate psychological treatment for eligible work-related injuries. Coverage depends on the applicable scheme, claim circumstances, referral and funding requirements.
Do you charge a gap fee for WorkCover psychology?
No. Flourish Horizon does not charge consultation gap fees for eligible and approved WorkCover-funded psychology sessions. We confirm relevant funding arrangements before treatment.
Do I need a GP referral to see a WorkCover psychologist?
WorkSafe Victoria requires psychology services to be referred by a medical practitioner for funded treatment. Requirements under other workers compensation schemes may differ.
Can I choose my own WorkCover psychologist?
In many circumstances, injured workers can choose a suitable treating psychologist, provided the clinician meets the relevant scheme's eligibility requirements and the service is payable under the claim.
Can I access WorkCover psychology for workplace bullying?
Psychological injuries associated with workplace bullying or harassment may be eligible for workers compensation funding. Whether a claim is accepted depends on the applicable legislation and individual circumstances.
Can WorkCover cover treatment for anxiety, depression or PTSD?
Psychological treatment for anxiety, depression, PTSD and other mental health conditions may be funded where the condition and treatment meet the relevant workers compensation eligibility requirements.
Can I receive WorkCover psychology online?
Yes. Flourish Horizon offers secure telehealth psychology appointments across Australia. Funding for online treatment depends on the relevant scheme and insurer requirements.
Do you offer Farsi-speaking WorkCover psychologists?
Yes. We offer Farsi-speaking psychological services for eligible clients seeking support with workplace-related mental health difficulties.
Do you offer Arabic-speaking WorkCover psychologists?
Arabic-speaking psychological support is available through our multilingual team, subject to clinician availability and relevant funding eligibility.
Can I see a psychologist before my WorkCover claim is approved?
In Victoria, eligible workers with a claimed work-related mental injury may receive provisional payments for treatment while their claim is being assessed. Other workers compensation schemes may have different arrangements.
How many psychology sessions will WorkCover cover?
The number of funded appointments depends on your clinical needs, progress, the applicable scheme and any relevant treatment review or approval requirements.
Can I attend WorkCover psychology if I have a physical workplace injury?
Psychological treatment may be funded when mental health difficulties are associated with a compensable physical workplace injury and relevant eligibility and referral requirements are met.
Book a WorkCover Psychologist in Melbourne or Online Australia-Wide
Take the Next Step Towards Psychological Recovery
If you are experiencing workplace-related anxiety, depression, trauma, bullying or psychological distress, our team can help you explore suitable treatment options.
At Flourish Horizon Psychology & Counselling, we offer:
- Evidence-based psychological treatment
- No gap fees for approved WorkCover-funded psychology sessions
- In-person appointments in Macleod, Melbourne
- Online psychology services across Australia
- Farsi (Persian), Arabic and English-speaking support
- Individualised psychological recovery and return-to-work support
Contact our team to discuss your referral, funding arrangements and appointment availability.
Flourish Horizon Psychology & Counselling
50 Strathallan Road, Macleod VIC 3085
Phone: (03) 7042 9478
Website: www.flourishhorizon.com.au
WorkCover and workers compensation funding is subject to individual eligibility, relevant scheme requirements and applicable treatment arrangements. Flourish Horizon Psychology & Counselling is an independent psychology practice and is not affiliated with WorkSafe Victoria.
Referral form
To book an appointment with us, simply fill out the form and we’ll get back to you.
We welcome referrals for psychology, counselling, psychological assessments, and couple therapy.
Our team provides flexible appointment options to meet each client’s needs, including in-person sessions (Macleod, Melbourne), Telehealth (online), and outreach services for eligible clients.
Please complete the form above to refer yourself or someone else. Our intake team will review your information and contact you to arrange the most suitable appointment.
Flourish Horizon Psychology
50 Strathallan Road, Macleod VIC, Australia
PH: 0370429478 FAX: 0399236009 EMAIL: admin@flourishhorizon.com.au
Hours
Mon | 10:00 am – 07:00 pm | |
Tue | 10:00 am – 07:00 pm | |
Wed | 10:00 am – 07:00 pm | |
Thu | 10:00 am – 07:00 pm | |
Fri | 10:00 am – 07:00 pm | |
Sat | Closed | |
Sun | 10:00 am – 07:00 pm |
Acknowledgment of Country
Flourish Horizon acknowledges the Traditional Owners of the land where we work and live. We pay our respects to Elders past, present and emerging. we celebrate the stories, culture and traditions of Aboriginal and Torres Strait Islander Elders of all communities who also work and live on this land.
Flourish Horizon Psychology
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